Social media monitoring is an essential tool for the collection of information, planning, and marketing. According to the Statista, there were an estimated 0.97 billion social media users in 2010, with the figure rising to 2.82 billion in 2019, and they are projected to hit 2.96 billion in 2020. The exponential growth in the number …
Leveraging on Social Media Monitoring For Growth and Consumer Satisfaction
